Responsible Gaming at gb99b — Play Smart, Stay in Control
At gb99b, we believe that gambling should always be a source of entertainment — never stress, never harm. Our responsible gaming programme gives every Bangladesh player the tools, knowledge, and direct support they need to keep their gaming experience enjoyable, safe, and firmly within their own control.
Gambling is Entertainment — Keep It That Way
gb99b is Bangladesh's leading online betting and casino platform, and with that position comes a genuine responsibility to the players who trust us. We are committed to providing a safe, transparent, and fair gaming environment for every player — from Dhaka to Chittagong, from Sylhet to Cox's Bazar.
Problem gambling is a real concern, and gb99b takes it seriously. We have built a suite of responsible gaming tools directly into every player account, making it easy — not difficult — to set boundaries, take breaks, and reach out for help. You should never feel alone in managing your gaming habits on gb99b.
This page explains every responsible gaming feature available to gb99b players, the warning signs of problem gambling to watch for, and how to contact our support team at any time if you feel gambling is starting to affect your daily life. All gb99b players must be 21 years of age or older — no exceptions.
21+ Only Policy: gb99b enforces a strict minimum age of 21 years for all registered players. Age verification is mandatory during account registration and KYC. Any account found to be operated by a person under 21 will be immediately closed and all balances returned. If you suspect someone under the age of 21 is using the gb99b platform, please contact our support team immediately at [email protected].
Set daily, weekly, or monthly deposit ceilings in BDT across all payment methods including bKash, Nagad, and Rocket.
Temporarily pause your account for 24 hours, 7 days, or 30 days whenever you need a short break from the platform.
Permanently close your gb99b account for a minimum period of six months if you feel you need a long-term break.
Cap the maximum amount you can lose over a defined period so that a bad run never turns into a financial crisis.
Enable on-screen session reminders that alert you to how long you have been playing and how much you have wagered.
Our player support team is available around the clock to discuss any concerns about your gaming behaviour or account.
Responsible Gaming Tools Available on gb99b
Every gb99b player account comes with a full set of responsible gaming tools, available at no cost and accessible directly from your account settings at any time. These tools are designed to put you — not the platform — in charge of your gaming experience.
Set a maximum deposit amount per day, per week, or per month in BDT. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be reduced immediately; increases take effect after a 24-hour cooling-off period to protect against impulsive decisions.
Define the maximum net loss you are comfortable sustaining over a daily, weekly, or monthly period. When your loss limit is reached, gb99b will prevent further real-money betting for the remainder of that period. Like deposit limits, reductions apply immediately while increases require a 24-hour confirmation window.
Cap the total amount you can wager — across sports betting and casino games — within a set time period. This tool is particularly useful for players who want to enjoy a wide variety of games on gb99b while keeping their total spend predictable and within a personal budget.
Set a maximum session duration — for example, two hours per day. Once your session limit is reached, you will be automatically logged out of your gb99b account. This tool prevents extended unplanned play sessions and helps you maintain a healthy balance between gaming and other daily activities.
Enable timed on-screen notifications that appear at regular intervals — every 30, 60, or 90 minutes — during your gaming session. Each alert displays your current session duration and net gain or loss to date, giving you a clear, objective picture of your activity before you choose to continue or stop.
Take a structured break from gb99b without fully closing your account. Choose a time-out period of 24 hours, 72 hours, 7 days, or 30 days. During a time-out, your account is suspended and you will not be able to log in, deposit, or place bets. Your account balance is preserved and remains accessible once the period ends.
Self-exclusion is a long-term measure for players who feel they need a significant break from gambling. Applying for self-exclusion closes your gb99b account for a minimum period of six months. During this period, you cannot reopen the account, and gb99b will cease all promotional communications to you. Contact our support team to apply.
If you decide that you no longer wish to hold a gb99b account on a permanent basis, you may request permanent account closure at any time by contacting our support team. Any remaining balance will be returned to your verified payment method — bKash, Nagad, Rocket, or bank account — within the standard withdrawal processing time.
Players who feel that bonus offers, promotional emails, or SMS notifications about BPL season specials, Eid bonuses, or Pohela Boishakh promotions are a trigger for unplanned gambling can opt out of all marketing communications instantly via account settings or by requesting removal from our mailing list through the support team.
How to Access Your Responsible Gaming Tools: All responsible gaming tools described above are available under the "Responsible Gaming" section of your gb99b account settings. Log in, navigate to Account Settings, and select the Responsible Gaming tab to view, configure, or activate any of the tools listed. If you are unable to locate the settings or need assistance setting up a limit, our 24/7 support team is available at [email protected]. The email address is provided as plain text and is not a clickable link.
How to Set Your Limits on gb99b
Setting responsible gaming limits on gb99b takes less than two minutes. The process is straightforward and available to every registered player at any time — not just when things go wrong. We encourage all players to configure at least one limit as a baseline safeguard when they first join the platform.
Immediate Effect on Reductions: All limit reductions — whether for deposits, losses, wagers, or session time — take effect immediately when you save the change. Limit increases, by contrast, are subject to a mandatory 24-hour reflection period before they come into effect. This asymmetric design is intentional: it is always fast and easy to tighten your controls, but a brief pause is built in before loosening them.
Access the gb99b platform from your browser on mobile or desktop and log in using your registered username and password. Ensure you are on the official gb99b.io domain before entering your credentials.
Once logged in, open the account menu (typically found in the top-right corner of the platform) and select "Account Settings" from the dropdown list.
Inside Account Settings, locate and click the "Responsible Gaming" tab. This section displays all currently active limits and tools, along with options to add, modify, or remove them.
Select the type of limit you wish to set — deposit, loss, wager, or session time — choose the period (daily, weekly, or monthly), and enter the amount in BDT or the duration in hours. Review your selection before confirming.
Click the "Save" or "Apply Limit" button to confirm your selection. You will receive a confirmation notification on screen. The limit takes effect immediately for reductions, or after 24 hours for increases. A confirmation email is sent to your registered address.
If you have difficulty navigating the settings, need to activate a time-out urgently, or wish to request self-exclusion immediately, contact our support team directly. The support email address is [email protected] (shown as plain text — not a clickable link). Our team responds within two hours during Bangladesh Standard Time (BST, UTC+6) business hours and is available 24 hours a day.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise from the inside. gb99b monitors player behaviour patterns as part of its responsible gaming programme and may proactively reach out to players showing signs of concern. However, it is important for every player to be aware of the warning signs themselves.
The following indicators are commonly associated with gambling behaviour that has moved beyond healthy entertainment. If you recognise several of these signs in yourself — or in someone you know — we strongly encourage you to use gb99b's self-assessment tools or contact our support team immediately.
Self-Assessment: Ask yourself honestly: "Am I gambling with money I cannot afford to lose? Is gambling affecting my work, studies, family, or sleep?" If your answer is yes to either question, it is time to act. Use the gb99b responsible gaming tools or reach out to our support team. You are not alone, and help is always available.
Betting with money intended for rent, food, bills, or other essential expenses — or borrowing money specifically to fund gambling activity on gb99b or any other platform.
Increasing bet sizes or continuing to play after a losing session specifically to recover previous losses, rather than for entertainment. This cycle often leads to larger financial losses.
Consistently playing for longer than intended — spending hours on cricket betting or casino games without realising how much time has passed, or ignoring other responsibilities as a result.
Concealing the amount of time or money spent gambling from family members, partners, or close friends — a strong indicator that you yourself recognise the behaviour has become problematic.
Using gambling as a way to cope with stress, anxiety, loneliness, depression, or other emotional difficulties rather than as a form of entertainment enjoyed within reasonable boundaries.
Repeatedly trying to reduce gambling activity or stop entirely but finding it difficult or impossible to follow through — especially if failed attempts to stop are followed by feelings of irritability or restlessness.
Gambling is negatively affecting your performance at work or university, causing arguments with family members in Dhaka, Chittagong, Sylhet, or elsewhere, or leading you to neglect important personal responsibilities.
gb99b's Responsible Gaming Commitments
gb99b does not just provide tools — we have built responsible gaming standards into the way the platform operates at every level. These are the core commitments we make to every player in Bangladesh.
Every new gb99b account must pass an age verification check confirming the player is 21 years of age or older. KYC documents — National ID (NID), passport, or driving licence — are reviewed before full account access and withdrawals are permitted. No exceptions are made to this policy.
gb99b's platform monitors player activity patterns for indicators of problem gambling — such as late-night sessions of unusually long duration, rapidly increasing bet sizes, or repeated deposit-and-loss cycles. Where such patterns are identified, our responsible gaming team may proactively reach out to offer support.
gb99b does not send promotional communications — including BPL season bonuses, Eid offers, or Pohela Boishakh specials — to players who have opted out of marketing, who are in a time-out or self-exclusion period, or whose accounts show active signs of problem gambling. Marketing is never aggressive or designed to exploit vulnerable players.
All games on gb99b — including slots from Pragmatic Play and NetEnt, live casino from Evolution Gaming and Ezugi, and crash games from Spribe — use certified Random Number Generator (RNG) technology. gb99b is a safe and reliable platform committed to transparency, fair outcomes, and player protection at every level.
gb99b publishes straightforward, plain-English terms and conditions for every promotion and bonus offer. Wagering requirements, eligible games, expiry dates, and withdrawal conditions are stated clearly upfront. Players are never surprised by hidden conditions after claiming a bonus — what you see is what applies.
Our player support team is trained to handle responsible gaming conversations with sensitivity and without judgement. Whether you want to set a limit, discuss a concern about your gaming habits, or request immediate account suspension, our team will assist you promptly, professionally, and with full respect for your privacy.
If Gambling is Becoming a Problem — Act Now
Recognising that gambling has become a problem is a significant and courageous step. If you have reached this point, gb99b wants you to know that help is available and that taking action now — rather than later — will make a real difference. The tools on our platform are specifically designed for this moment.
The most immediate action you can take is to contact gb99b support and request a time-out or self-exclusion. This can be done by sending an email to our support team at [email protected] (plain text address — not a clickable link). Include your registered username and the words "Self-Exclusion Request" or "Time-Out Request" in your message, and our team will action your request without delay.
In addition to gb99b's own tools, we encourage players in Bangladesh who are struggling with gambling to speak to a trusted friend, family member, or professional counsellor. Gambling problems respond well to early intervention, and you do not need to reach a crisis point before seeking help. Talk to someone today.
gb99b Support Contact: Our responsible gaming support is available 24 hours a day, 7 days a week. To request a limit, time-out, self-exclusion, or permanent account closure, email us at [email protected]. The email address is shown as plain text and is not a clickable link. Please provide your registered account username so we can locate and act on your request immediately. We aim to respond to all responsible gaming requests within two hours.
Accept that gambling has moved beyond entertainment and is causing harm — whether financial, emotional, or relational. This honest recognition is the foundation of every recovery.
Log in, navigate to Responsible Gaming settings, and activate a time-out or self-exclusion. Alternatively, email our support team right now to have your account suspended without delay.
Share what you are going through with a trusted person — a family member in Dhaka or Chittagong, a close friend, or a professional counsellor. Social support is one of the most effective tools for managing problem gambling.
Use the break period to reconnect with activities that bring genuine satisfaction — sport, family time, professional development, or community involvement. A structured daily routine significantly reduces the urge to return to gambling.
Ready to Set Your Limits or Explore gb99b Safely?
Log in to your account to configure deposit limits, loss limits, and time-out settings. Or explore our FAQ for answers to common responsible gaming questions. gb99b is committed to keeping your experience safe, fair, and enjoyable.